Monday, July 27, 2020
The Café Generation how tech culture is spreading to financial services - Viewpoint - careers advice blog Viewpoint careers advice blog
The Café Generation how tech culture is spreading to financial services - Viewpoint - careers advice blog A massage between meetings, a table tennis break in the atrium before the three-day weekend. The war for talent is raging with tech companies competing to offer staff the most extravagant workplace perks. Now, this new work culture is spreading to financial services firms, which are now focusing more than ever on their employeesâ welfare and personal development. Just plain altruism? No: to attract â" and retain â" the best talent. Working anytime, anywhere Working remotely from home, a co-working space downtown or a café next door is becoming increasingly common for financial servicesâ employees thanks to mobile technology. Gone are the days when employees wielded a simple set of tools to get work done. In todayâs world of anytime, anywhere work, employees use whatever device is most convenient: desktop at home, laptop at work, tablet in a client meeting, or smartphone everywhere. Forrester Researchâs 2013 Mobile Workforce Adoption Trends report said. This is not just about being more flexible: recent research by Stanford University has found that remote working led to a performance increase, fewer sick days and an improvement in overall job satisfaction. At GE Capital, the financial services branch of American conglomerate General Electric, flexible working is one of the reasons, with an open and inclusive culture, why the company took the top spot among all other financial services groups in the FT/Glassdoor ranking. Amazing office perks Financial services are now adopting the methods of tech and creative companies âI believe that we are currently witnessing a cultural shift in the workplace. Technology has enabled us to work from anywhere. This has blurred the lines between home and office. Instead of our offices being a place we have to go they are becoming a place we want to go. More progressive companies are recognising this shift. They are introducing more flexible working arrangements and creating more compelling work places,â says Paul Boag, a digital user experience consultant, author and speaker. Indeed working at the worldâs largest tech companies does not feel like work. The dress code is relaxed, the food and drinks are free and recreation opportunities abound, from pool tables to games consoles or yoga. It will take a while until bank employees bring their dogs to the office like AirBnB employees, or staff get up to US$20,000 worth of family planning benefits like those of Facebook. It may take even longer for insurance employees get to travel between floors with a slide, Google-style. However, Paul Bennett, Associate Director for London occupiers at global real estate services provider Savills, told me he has seen things changing a lot since the credit crisis hit. There is a movement away from the more corporate way of working with suspended ceilings, raised floors, and blue carpets. A lot more design is now going into offices. In a context of war for talent financial services are now adopting the methods of tech and creative companies and providing better working conditions. At investment firm Citadel, ranked 10th in the best places to work in financial services by Great Rated!, perks include free breakfast, lunch and dinner, beverages and snacks throughout the day, onsite fitness centres, concierge services, and âCitadel After Hoursâ social events. Death of the cubicle Ideas dont happen in the boardroom, they happen in corridors Financial services companies are also getting out of cubicles to make more space for collaboration and innovation. As Appleâs founder, Steve Jobs, famously said: âideas donât happen in the boardroom, they happen in corridors.â Paul Bennet explains that he has seen a big movement in the City towards loft-style space, with exposed ceilings and very flexible, open-plan co-working environments, which provide more opportunities to interact. There are also more informal meeting areas and cafeterias to reflect the café culture of the Millennials. Which is exactly what they do at Australian bank Macquarieâs headquarters in Sydney: the building has a kitchen on every floor and encourages employees to walk some distance to get there. The company calls it âfunctional inconvenienceâ a calculated move to make staff connect more on their way to grab a latte. To win the war for talent, new weapons have to be used. Competition for quality staff is high, forcing employers to look for novel ways to attract employees beyond just salary. Paul Bennett sums it up: And how do you attract bright staff? You pay them well but you also create a creative and stimulating environment. So you need a building with great facilities â" gyms, showers, big communal facilities where people can have meetings, cafes, bars â" spaces that give back to staff. If so, be part of the conversation. Join our Financial Markets Industry Insights LinkedIn group to share your thoughts and stay up-to-date with the latest financial markets business, employment and recruitment news. Join our LinkedIn group I hope you found the above information interesting and useful â" please see below for links to other financial markets blogs which may be of interest to you and your teams: Why modular banking means flexible candidates Too much pessimism clouds silver lining for Chinas economy Digital destruction: Could Fintech kill banking jobs? The basics of business partner functions Business partners should be seen, and heard Intrapreneurship and labs: How banks are fostering innovation China stock market jitters: Keep calm and carry on Marty McFly, Twitter better Investor Relations How banks are changing old ways to attract Millennials
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